Q: Why Is There A Prompt "Can't Detect USB Device"?

A:

Note: This instruction applies to HDML-Cloner Box Pro and HDML-Cloner Box Evolve.

Please proceed as follows:

1. Please unplug the USB flash drive/mobile hard drive from the USB port and then plug it again.

2. If the prompt still exists, please format the USB flash drive/mobile hard drive first and plug it again.

Tip: It is recommended that you format your USB storage device to FAT32 file system for better compatibility.

If the solutions above don't work, please don't hesitate to Contact Us.

Add new comment

Please don't submit same comment repeatedly. Thanks.