EU Data Protection

ClonerAlliance Data Protection

Please read the details outlined in this document to better understand how your data is used. This document was initially prepared in order to be compliant with the General Data Protection Regulation (GDPR) rules.

 

What data does ClonerAlliance collect about our users?

The following information may be collected about our users:

  • First and last name
  • Email address
  • IP addresses where using ClonerAlliance from
  • Mobile telephone number

The following information may be collected by third parties, however not stored by ClonerAlliance:

  • Credit card information
  • ClonerAlliance usage statistics

 

What do we use this data for?

This data is primarily used for contacting our users, ascertaining their location to ensure compliance with local laws and regulations, and providing essential functionality. 

When we ask for information, we do so at the time that it's required. We do not ask for, store or collect information that we do not need.

 

How is data secured and stored?

Your data is securely stored in industry-leading data centers. These include servers protected by PGP encryption protocols, SSL certificates, and password and API keys that are regularly cycled.

In addition to this, the following precautions have been made:

  • Database access is strictly limited to those requiring it
  • Server access is strictly limited to those requiring it
  • Administrator roles are designed such that those performing routine administrative tasks do not gain access to data that is not relevant to their role

 

How will we handle a potential data breach?

In the unlikely case of a data breach, the following steps will be followed:

  • Site, server and database access will temporarily be disabled
  • All of our passwords and security certificates will be changed
  • Our users will be emailed and notified of the breach
  • An internal investigation will be started to ascertain as much as we can about the breach
  • The ClonerAlliance site, server and databases will be re-enabled once they've been proven to be secure
  • Changes will be made, and documented, to prevent a similar breach in the future
  • A follow up an email will be sent to all of our users, detailing what we learned from the investigation, along with the steps to prevent future breaches

 

How can I delete my data?

Please contact us to request your account, and its associated data, to be deleted from ClonerAlliance, and associated servers.

 

How can I export my data?

Please contact us to request your account, and its associated data, to be exported from ClonerAlliance.

 

Who is the Data Protection Officer?

Data Protection Officer:

dpo@cloner-alliance.com

Address:

CHEVALIER HOUSE, 45-51 CHATHAM ROAD SOUTH, KOWLOON
HONG KONG
999077

 

Contact Us

If you have any other questions that were not addressed here, please feel free to contact us at: support@cloner-alliance.com