My TV has a black screen or “Och!Something Wrong!” message when using HDML-Cloner Box Evolve.

After all devices are connected properly, in the process of recording certain video sources, your TV may have a black screen. Please proceed as follows:

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  1. Make sure the LED (EVOLVE) on HDML-Cloner Box Evolve illuminates solid blue or solid green.

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  1. Press and hold the “REC/STOP” button on HDML-Cloner Box Evolve for about 5 to 10 seconds until HDML-Cloner Box Evolve restarts. The LED will turn off and then turn on.

Tip: Please be sure to press and hold the “REC/STOP” button of the unit HDML-Cloner Box Evolve itself. If you press the button of remote, it won’t fix the problem.

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  1. After restarting, the LED will illuminate solid blue or solid green and you can see images on family-video.

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4. If your TV still has a black screen, please try the above three steps again.


Updated : Nov 12, 2019.