How to manage multiple devices?¶

RecDual Link App supports managing multiple devices - both multiple phones/computers running the app, and multiple RecDual Dongles. This guide explains how to manage your device ecosystem.

Understanding Device Limits¶

Per Serial Number (SN):

Each SN can be activated on up to 5 different terminal devices (phones/computers)
This means you can use RecDual Link on your phone, tablet, laptop, and desktop
All devices share the same SN authorization

Per App Installation:

Each phone/computer can bind to one RecDual Dongle at a time
To switch to a different dongle, unbind the current one first

Managing Authorized Terminal Devices¶

Viewing Authorized Devices

Open RecDual Link App
Go to Settings
Tap Device Management or Authorized Devices
See list of phones/computers using your SN

What You’ll See:

Device names (phone/computer model)
Last active date
Current device highlighted

Adding a New Terminal Device¶

If you have fewer than 5 authorized devices:

Install RecDual Link on the new device
Enter the same Serial Number (SN)
Complete cloud verification
New device is now authorized

Reaching the 5-Device Limit¶

When you try to add a 6th device:

Error Message:

“Maximum number of authorized devices reached. Please deactivate one device before adding a new one.”

Solution:

On any authorized device, open RecDual Link
Go to Settings > Device Management
Select a device you no longer use
Tap Deactivate or Remove Authorization
Confirm the action
Now activate on your new device

Deactivating Authorization¶

On the Device You’re Removing:

Open RecDual Link
Go to Settings
Tap Deactivate Authorization
Confirm the action
App returns to activation screen
One slot is freed for new device

Remotely (From Another Authorized Device):

Open RecDual Link on any authorized device
Go to Settings > Device Management
Find the device to remove
Tap Deactivate
Confirm

Note

Deactivating authorization removes the device from the cloud whitelist. The app on that device returns to Guest Mode.

Managing Multiple RecDual Dongles¶

If you own multiple RecDual Dongle units:

Each Dongle Has Its Own SN:

RecDual Dongle A → SN: XXXXXXXXXA
RecDual Dongle B → SN: XXXXXXXXXXB

Using Multiple Dongles with One Phone:

Physically connect Dongle A
App uses Dongle A’s binding
To switch to Dongle B: - Unbind Dongle A (optional but recommended) - Disconnect Dongle A - Connect Dongle B - Bind Dongle B

Managing Multiple SNs:

You can activate multiple SNs on the same phone:

Activate SN for Dongle A
Bind Dongle A
Later, if using Dongle B with different SN: - Connect Dongle B - App may prompt to activate new SN - Enter SN for Dongle B - Bind Dongle B

Switching Between Dongles¶

Quick Switch Process:

Unbind current dongle (optional): - Dashboard > Unbind Device - Clears current binding
Disconnect physically: - Remove USB cable from current dongle
Connect new dongle: - Plug in the new RecDual Dongle
Bind new dongle: - App will prompt to bind - Complete binding process

Tip

If both dongles use the same SN, switching is seamless - just rebind. If they have different SNs, you may need to activate the new SN first.

Device Management Best Practices¶

For Individuals:

Activate on devices you use regularly
Deactivate old devices you no longer use
Keep at least one slot free for emergencies

For Families:

Share one SN across family members’ devices
Use Device Management to see who’s using the app
Coordinate before reaching the 5-device limit

For Content Creators:

Activate on main editing workstation
Add mobile device for on-the-go access
Keep slots available for equipment changes

Transferring to a New Phone¶

When getting a new phone:

On old phone (if accessible): - Deactivate authorization (frees a slot) - Or leave it (will auto-deactivate if unused)
On new phone: - Install RecDual Link - Enter your SN - Activate and bind
If old phone not accessible: - Use another authorized device to remotely deactivate old phone - Then activate on new phone

Contents