FAQs¶
- Why does the "HDMI IN" field of OSD show "Please scan QR" after connecting HDMI cable with ClonerAlliance UHD Pro?
- How to record videos to the USB storage device with ClonerAlliance UHD Pro?
- How to record videos to PC with ClonerAlliance UHD Pro?
- Why are there frame glitches raised when having ClonerAlliance UHD Pro connected? How do I get a cinema-like 4k video?
- Why can't I switch H.264 to H.265?
- Why the picture is purple on the screen?
- Can I record videos directly from a Smart TV?
- Can I turn off ClonerAlliance product while watching TV set?
- Shall I update the product's firmware once after receiving the product?
- What do different colors of the LED light indicate?
- Why does the video displayed on TV lack of color?
- How to delete files with ClonerAlliance UHD Pro directly?
- USB device is not detected and side indicator isn't on, what should I do?
- How to setup schedule recording tasks of ClonerAlliance UHD Pro?
- Does ClonerAlliance UHD Pro work with an over-2TB external hard drive?
- How to playback the recorded video files on the USB storage device?
- Why does the recorded file of ClonerAlliance UHD Pro split into multiple segments?
- Can I rename the recorded video file and still play it back with ClonerAlliance UHD Pro?
- How to deal with the color bars displayed on screen when using PC to capture or edit videos with ClonerAlliance UHD Pro?
- Why do the HDMI output and recorded video look washed out on ClonerAlliance UHD Pro?