Why is My Device Speaker Not Working During Recording?

When recording from your mobile device or laptop via Type-C DP, the device’s built-in speaker stops working. This is normal behavior caused by DisplayPort audio routing.

Why This Happens

Technical Explanation:

  1. Type-C DP (DisplayPort) connection carries both video and audio

  2. Your device recognizes RecDual Dongle as an external display with audio

  3. Audio is automatically routed to the external output (DP)

  4. The internal speaker is disabled as a standard behavior

This is NOT:

  • A malfunction

  • A bug in RecDual Dongle

  • A problem with your device

It’s how DisplayPort connections are designed to work.

Audio is Still Being Recorded

Important: Even though you can’t hear audio from your device speaker:

  • Audio IS being recorded to the video file

  • Your recordings will have full audio

  • Only real-time playback through the speaker is affected

How to Hear Audio During Recording

Method 1: Connect Headphones to AUX

  1. Plug headphones into RecDual Dongle’s AUX port

  2. Audio plays through your headphones

  3. Monitor audio while recording

Method 2: Use HDMI Passthrough

  1. Connect HDMI OUT to a TV or monitor with speakers

  2. Audio plays through the TV’s speakers

  3. Good for shared listening

Which Devices Are Affected?

Affected (Type-C DP connection):

  • Smartphones connected via Type-C DP IN

  • Tablets connected via Type-C DP IN

  • Laptops connected via Type-C DP IN

Not Affected (HDMI connection):

  • HDMI sources (gaming consoles, etc.)

  • These have separate audio systems

  • Use HDMI passthrough for audio output

After Recording

When you disconnect from RecDual Dongle:

  • Device speaker resumes normal operation

  • Audio routing returns to internal speakers

  • No permanent changes to audio settings

This Only Affects Recording Mode

When RecDual Dongle is in storage mode (recording stopped):

  • Type-C connection is for data only

  • Speaker behavior may vary by device

  • Audio routing returns to normal

Summary

Situation

Audio Output

Type-C DP recording

AUX port or HDMI OUT

After disconnecting

Device speaker (normal)

HDMI recording

HDMI passthrough to TV