Why is There No Sound When Recording from My Phone?

When recording from your phone via Type-C DP, you may notice that your phone’s speaker stops working. This is normal behavior, not a malfunction.

Understanding the Behavior

What happens:

When you connect your phone to RecDual Dongle via Type-C DP:

  • DisplayPort takes over the audio output channel

  • Your phone treats RecDual Dongle as an external display with audio

  • Audio is routed to the DP output, not the phone speaker

  • The phone speaker is temporarily disabled

The audio IS being recorded:

  • Audio is embedded in the video recording

  • Your recordings will have sound

  • Only live playback through the phone speaker is affected

This is a standard DisplayPort feature, not a RecDual Dongle issue.

How to Hear Audio During Recording

Option 1: Use the AUX Port (Recommended)

  1. Connect headphones to RecDual Dongle’s AUX port

  2. Audio plays through your headphones

  3. You can monitor audio while recording

Option 2: Use HDMI Passthrough

  1. Connect HDMI OUT to a TV or monitor

  2. Audio plays through the TV speakers

  3. Useful for shared viewing

Verifying Audio is Recorded

To confirm audio is in your recordings:

  1. Stop recording

  2. Access the recorded file

  3. Play it back (on phone, computer, or via RecDual Link App)

  4. Audio should be present

If there’s no audio in the playback, check:

  • Source content has audio (not muted)

  • Audio settings on source device

Common Misconceptions

“My phone is broken” - No, this is normal DP behavior.

“RecDual Dongle muted my phone” - The DP connection routes audio externally.

“Recording has no audio” - Audio is recorded; check playback on another device.

Technical Explanation

DisplayPort Alt Mode over USB-C:

  1. Carries video signal from phone to RecDual Dongle

  2. Also carries audio signal through the same connection

  3. Phone detects external audio output (DP)

  4. Disables internal speaker (standard behavior)

  5. Audio routes to DP output → recorded by RecDual Dongle

This is the same behavior you’d see connecting to any DP monitor or TV.

Tips

  1. Have headphones ready before starting Type-C recordings

  2. Test audio routing before important recordings

  3. Use HDMI passthrough if you prefer speakers

  4. Check recordings to confirm audio is captured

This Doesn’t Happen with HDMI Recording

When recording HDMI sources:

  • HDMI source has its own audio output

  • Connect to HDMI passthrough for live audio

  • No audio routing through your phone